1 reviews | Active since May 2018
DSTV IS ****😡😡😡😡😡😡😡
This is going to be very last damn complaint about your ******* company. You are running a **** and I am sick of it. I was offered a discount by your facebook team last week on My Family package and I agreed but before I do, I asked the person if that will not mess up my account because everytime I make damn changes on my account your *********** consultants mess my account and he promised me it wont and I woke up with no internet access and my internet services removed from my account. I even asked him how much i am paying for Jan so I can pay right there and he said R589 which I paid R600 and even sent him the proof amd he said congratulations on the discount and since then I have been sending non stop messages to your face book team and calling and still npt getting the internet service i subscribed to and paid for. Now your facebook tema tells me its back in my account they are waiting for data to be loaded. I know how much data I had , I had data that was still unused and I want it as it was. Then I check on the App it says i owe R876 which is due tomorrow. That the hell is that for and when I check the transactions you charge me for both 110gb and the 400gb i downgraded from. I have been paying for both since I downgraded and I wasnt even aware but still suprised why i still pay so much. I am sick pf your ****ed up company and ******* services. Fix my ****in account and I want thw money that you have charging me for the 400gb i downgraded from. Dont even send me your usual *********** conaultants who dont even know my name to call me. Fix this **** now.....nxaaaaaaaA
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
