WM
William M

1 reviews | Active since Aug 2022

10 Aug 2022, 14:41

DSTV INTERNET WORST SERVICE

One of DSTV agents called me about the DSTV internet contract deal. We went through it over the phone and completed the sign up. Two weeks later, I had not received my router and no communication was made until I called them. It still took a delay of more than a week for them to deliver. When they delivered, the router was not working and they said I need to pay for 2 months before it can work. I obviously requested for a cancelation because this is nonsense. When I requested for a cancelation, one of the agents told me I need to pay R180 first, the second agent told me I need to pay R1117. 20 before canceling. Do not ever consider that internet deal! You are going to pay for what you are not using. Again, doesn't Hello Peter have 0 stars rating because DSTV deserves it.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Aug 2022, 14:49
Official
Hi William,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards DStv: Hello Peter Team 

Best regards,