Dstv Internet with router

Item: DStv (MultiChoice)
Rating: 1
Author: Nkosana G

Dstv Internet Routers the worse ever ***, it's been 7 days contacting dstv about the sim which locks itself apparently due to I do change locations. I go to work and the wifi router is always and home but they saying I do change locations. Call center is unable to help me for 7 days and so dam frustrated bcz I'm paying for someone which isn't working. Dstv consultants are inexperienced & zero customer service. Don't even go for dstv internet routers, they are useless and ul regret it. Dstv doesn't take its customers seriously

Helpful (0)

Replies (3)

DStv (MultiChoice)'s replyOfficial

13 Jul 2024, 19:16

Hi Nkosana,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s reply13 Jul 2024, 19:16

Official

Hi Nkosana,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team

Best regards,

Nkosana G's updateReviewer Update

16 Jul 2024, 10:28

Issue still not fixed 9 days later

Nkosana G's update16 Jul 2024, 10:28

Reviewer Update

Issue still not fixed 9 days later

Nkosana G's updateReviewer Update

16 Jul 2024, 10:30

Dstv isn't taking their customers seriously, it's been 9 days the router not working and it's month soon nd have to pay for it. Oneone knows what's happening at dstv including *********** consultants

Nkosana G's update16 Jul 2024, 10:30

Reviewer Update

Dstv isn't taking their customers seriously, it's been 9 days the router not working and it's month soon nd have to pay for it. Oneone knows what's happening at dstv including *********** consultants