CM
Clement M

1 reviews | Active since Apr 2024

05 Apr 2024, 08:18

DSTV Internet (Wifi not loaded for 2months)

It is frustrating using DStv WiFi for the past 2months. I have paid fully in March but didn’t receive DATA , I laid a complaint more than 5 times calling the call centre, going to the branch but still they couldn’t assist . All they said they are sorry DATA will be loaded soon , but till today I’ve not received my DATA my WiFi is not working. This has put me in a difficult position since I rely on it . My online business has been interrupted , my kids can’t do school work.

All I’m asking for is DSTV to attend to my query and be solved ASAP . I will never recommend their Wifi to anyone since they’ve given me this bad service.

Names: Clement Babhemu Memela ID number: ***

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Apr 2024, 09:38
Official
Hi Clement Memela, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team