Dstv internet the worse choice ive ever made

I've got Dstv internet at home im paying month in month out. Ive notice last week Friday that there is no data on the home router so i reset the device thinking maybe its the loadshedding that has effect in it. After reset still there was no data on router. I phoned in on Wednesday *** and was informed that data was not loaded the lady took my number and said she would update me and it would take 48 hours.

I never recieved call from that agent till today Saturday i called again and all im told is they need to escalate it again and i have to wait another 48 hours. I asked to speak to her team leader and all i got is escalation with no resolution. I paid for services thats not rendered and this is the 2nd time dstv does this to me. Ill never recommend this product to anyone as you do not get the value for your money. 2nd weekend without internet but i have paid for it my people stay away from dstv home router internet.