MM
Mbavhalelo M

1 reviews | Active since Dec 2018

01 May 2022, 19:54

DStv Internet support service Sucks

DSTV INTERNET, they do not a proper support service in place, my contract says my data will be loaded on the 1st of every month, I have to call their call centre to remind them on the 1st of each and every month to load data most of the just like the three consultant I spoke to were unable to assist. Service for their product sucks and I am Getting annoyed, please train your consultants properly

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 May 2022, 21:51
Official
Hi , 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 


Kind regards 
DStv: Hello Peter Team 
MM
Mbavhalelo M's update02 May 2022, 16:50
Reviewer Update
Dstv you never miss the date of debit, but yet very slow in solving issues, the Data were supposed to be loaded automatically but you making it my job of reminding you to load, the Job I do requires internet, I have been stuck now for 3days,none of your call center consultant is knowledgeable about the product(DStv internet).