DG
Degracious G
1 reviews | Active since Jul 2022
24 Jan 2025, 09:03
dstv internet ****s
Dstv internet their are making ***** I app**** for 1 Router then their consultant opened 2 Router i know is not mistake because they wanted to make sales and now they charged me for both Routers now I am getting poor service from their client services they cant even resolve this ***** from their consultant
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Replies (2)
DStv (MultiChoice)'s replyOfficial
24 Jan 2025, 09:44Hi Degracious,
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply24 Jan 2025, 09:44
Official
Hi Degracious,
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Best regards,
DG
Degracious G's updateReviewer Update
24 Jan 2025, 10:08when you are done resolving this issue i want you to tell me the process you have done to the Agents that are doing ***** with our names how can they open 2 contract when i app**** for 1 contract and you people dont even check you just bill me for both and i have paid pro rata for both contract please also advise on when can i get refund for the other pro rata paid ?
DG
Degracious G's update24 Jan 2025, 10:08
Reviewer Update
when you are done resolving this issue i want you to tell me the process you have done to the Agents that are doing ***** with our names how can they open 2 contract when i app**** for 1 contract and you people dont even check you just bill me for both and i have paid pro rata for both contract please also advise on when can i get refund for the other pro rata paid ?