DSTV Internet Router simcard popped in too deep to get out of the slot

Forwarded message --------- From: allan rudolph <***> Date: Thu, 03 Feb 2022, 18:26 Subject: Re: Re: ENQUIRY REFERENCE NUMBER : ***9 To: Matsediso Molisana <***> Cc: <*** <***>

Matshediso hi this email is not directed at you at all you've been just extremely excellent in your service delivery we should think of getting you into senior management!!

Im sending emails upon emails to *** because unfortunately its the ONLY way to get some feedback and help for us here customers trying to get resolve for something we PAY for?

Thats why people like myself rather move to DSTV competitor's because at this point DSTV is just not getting it RIGHT.

The walk in store agent at PE offices never gave me any reference even though i asked him that i should be getting a reference for all i know he could've been typing a love letter for his girl and oppsite the counter here I'm thinking he's doing something to actually help me?

Anyways i will be going back there hopefully tomorrow and wait another week to get my unit back?

In the meantime please escalate this to the CEO and DSTV Internet department to cancel my contract reason pathetic service please?

Why dont DSTV Internet just send me a new router,cancel the sim thats stuck in there and get.me going im losing out on teachings and studies!!!!

Im out here like i told you promoting DSTV Internet to my peers but thus far just been a paintstaking ordeal!! Show quoted text