XS
Xolelwa S

1 reviews | Active since Sept 2021

06 Sept 2024, 14:33

DSTV Internet poor service

Bought internet WIFI a week ago, still not active but i paid pro-rata for August and paid for September 2024, to be told by an agent to take it back to Multi choice, but upon signing with them no body told me to come and pick it up at multi choice it was delivered in the house, they told that there is a problem with the sim card but no solution to my problem, but they have chowed my money.

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Sept 2024, 14:39
Official
Hi Xolelwa, 

Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible. 

Kind regards, 
DStv: Hello Peter Team
XS
Xolelwa S's update09 Sept 2024, 10:36
Reviewer Update
Please let me know you will investigate till when?
I have already paid you and must allow you time to investigate, meaning must pop more money for data, i guess cancelling everything its the solution because there is bridge of contract at this stage.