mF
meagan F
1 reviews | Active since Jul 2015
13 Jun 2024, 12:47
DSTV INTERNET PATHETIC SERVICE
HOW PATHETIC IS YOUR FIBRE DEPT. I LOGGED A QUERY 2 WEEKS AGO BECAUSE MY ROUTER WAS NOT CONNECTING TO THE INTERNET. I HAVE ESCALATED 10 TIMES AND YOUR WHATSAPP CHANNEL CANNOT ASSIST.NO ONE CALLS ME BACK. I HAVE BEEN WITHOUT INTERNET FOR 2 WEEKS. THEY SAID THERE IS AN ISSUE ON OPENSERVE SIDE, THEY SAY ALL IS WELL, I MUST SPEAK TO MY SERVICE PROVIDER. I HATE DSTV INTERNET, IT IS THE BIGGEST MISTAKE I MADE BECAUSE NO ONE HELPS YOU WHEN YOU HAVE A PROBLEM BUT THEY ARE QUICK TO SHOVE PRODUCTS DOWN A CUSTOMER'S THROAT THAT THEY CAN'T EVEN GIVE CUSTOMER SERVICE FOR!!!!!!!
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
13 Jun 2024, 12:52Hi Meagan Frayster,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply13 Jun 2024, 12:52
Official
Hi Meagan Frayster,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
mF
meagan F's updateReviewer Update
13 Jun 2024, 12:58No, you dont acknowldgement my complaint and you are not going to give me feedback either because what will be different from the last 10 times i called to get help!!!!!!?? Don't these poor reviews bother your executives??? Your service will never improve because you people dont care because you think we dont have a choice. I was fine with my internet provider, then your advisors sold me this *******.
mF
meagan F's update13 Jun 2024, 12:58
Reviewer Update
No, you dont acknowldgement my complaint and you are not going to give me feedback either because what will be different from the last 10 times i called to get help!!!!!!?? Don't these poor reviews bother your executives??? Your service will never improve because you people dont care because you think we dont have a choice. I was fine with my internet provider, then your advisors sold me this *******.
mF
meagan F's updateReviewer Update
13 Jun 2024, 16:42moving to dstv internet was the worst decision of my life. they don't know what they are doing.
mF
meagan F's update13 Jun 2024, 16:42
Reviewer Update
moving to dstv internet was the worst decision of my life. they don't know what they are doing.