Dstv internet package

Item: DStv (MultiChoice)
Rating: 1
Author: Martin S

Good day

I’m very disappointed with dstv ,I have online purchased the dstv internet package on 20/10/2021 .it was delivered on Friday(22/10/2021) I set it up later on the evening it was not working ,I then contacted dstv via online chat and told me to take the device to the nearest dstv agency .on Monday (25/10/2021) I went in the morning to the nearest dstv agency they told me the device wasn’t registered and it was supposed to be registered upon delivery but until today it’s still not working and now I’m suppose to pay my monthly premium for something I didn’t use.

This is very sad ,dissatisfied and disappointed while I was looking forward to it

Helpful (0)

Replies (3)

DStv (MultiChoice)'s replyOfficial

26 Oct 2021, 14:36

Hi Martin,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s reply26 Oct 2021, 14:36

Official

Hi Martin,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team

Best regards,

Martin S's updateReviewer Update

27 Oct 2021, 15:41

This is a very poor service ,no one has contacted me and still nothing has been done or receive any feedback

Martin S's update27 Oct 2021, 15:41

Reviewer Update

This is a very poor service ,no one has contacted me and still nothing has been done or receive any feedback

Martin S's updateReviewer Update

30 Oct 2021, 06:15

Still nothing has happened until today so kindly organize someone to come pick it up I don’t want it anymore

Martin S's update30 Oct 2021, 06:15

Reviewer Update

Still nothing has happened until today so kindly organize someone to come pick it up I don’t want it anymore