Dstv internet package

Absolutely tired of Dstv internet, for the whole month last month there was no internet. I haven’t used it but I am charged for something that doesn’t work. I switched it off then on, kept it off for a few days. When switched on it worked for a day then there was no internet connection. This is almost the 4/5 time I’m writing a review and haven’t gotten any help from an agent. I’m told I have to pay a cancellation fee but for what as I haven’t had access to internet. What exactly am I paying for. Definitely don’t recommend Dstv internet. Absolutely ridiculous