NM
Ntwanano M

1 reviews | Active since Jun 2024

07 Jun 2024, 14:08

Dstv internet not working 😕 and poor customer service

My Dstv router is not working 😕 it's been 3 weeks without internet. I have paid for May and June. I've been calling the call center and all the Agents are not helpful. They either drop the call or put you on hold. I even went to the dstv agency without no luck. I want them to refund my money I can't pay for something that I can not use

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Jun 2024, 14:29
Official
Hi Ntwanano Vivian Maleve, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
NM
Ntwanano M's update07 Jun 2024, 14:51
Reviewer Update
Please do, is not fair to pay for something I can not use