Dstv Internet Not Working

Ever since i received this router it never worked. It's only showing green for 3g/4g. When I call they say everything is good and well on their side it should be working. Then after they'll say they're escalating the matter and make me wait while they play a song and never get back. Their service is ***a.

And don't comment on my review telling about you'll look on the matter coz you never do.