JW
Juanita W
1 reviews | Active since Jun 2011
22 May 2024, 21:03
DSTV Internet NO SERVICE
I actually don't know what to do anymore.
First of all a big thank to Kgothatso at Help@DSTV who tried to assist and kept me informed.
Long story short. Extended my Internet end of February. Has not received new data. Stopped working a month ago. Four weeks of Chatbot and calls. Got a SIM swop on Saturday. Very friendly consultant. But.... It is still not active?!
Ridiculous. All I can say????
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
23 May 2024, 07:04Hi Juanita,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply23 May 2024, 07:04
Official
Hi Juanita,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
JW
Juanita W's updateReviewer Update
24 May 2024, 18:06Thank you Andile for phoning but my Internet is still not active!!!! I actually dont know what to do anymore. Phoning you - escalation. help@dstv - escalation. 17 Escalations later. STILL NO INTERNET.
JW
Juanita W's update24 May 2024, 18:06
Reviewer Update
Thank you Andile for phoning but my Internet is still not active!!!! I actually dont know what to do anymore. Phoning you - escalation. help@dstv - escalation. 17 Escalations later. STILL NO INTERNET.