Dstv Internet Mul****ioning

Im so disappointed at the call centre agents who dealt with complaint reference no ***/IT1393. Despite my request to reconnect my DStv Internet Modem which continually as shows a green light (WiFi) on daytime and night time. No proper solution and assistance has been logged with their technical support team. Instead this Call centre staff disconnect calls,claim incapability and never follow on progress and solution. To date my DStv Internet Modem is still mul****ioning despite numerous attempts to reconnect. And I confirm that I'm only using the delivery address of the Modem as the domain address not those stipulated . I have been off for 3 days now without and unfortunately contract bounded by Multi Choice. I'm so disappointed. Request immediate service and reconnection. Very disappointed at the Call Centre team,Team manager and technical for failure to resolve this spontaneously. Call me..I'm not coming to Randburg. I want to be credited next month. This is nonsense

Regards LN Makau