DSTV INTERNET IS ****

Check the Chat between myself and DStv below. Useless i am cancelling this thing as they are not honouring the contract as well.

2024/02/26, 18:51:05] Dstv support: Thank you, please hold on while I access your account. [2024/02/26, 18:51:15] Ⓜⓐⓔⓜⓞ: Alrite [2024/02/26, 18:54:06] Dstv support: I am still with you. [2024/02/26, 18:54:18] Ⓜⓐⓔⓜⓞ: Cool [2024/02/26, 18:59:02] Dstv support: While I work on your account, I would like to make you aware that we have fantastic DStv offers such as insurance that covers your device in case of theft or damage with no access fee. We also have super affordable deals for our Explora Ultra(latest) decoders, payable for 24 months including installation and delivery, and Internet deals that are discounted with your decoder package.Which product speaks to your needs at this point in time? Can we contact you on the number provided? [2024/02/26, 19:00:26] Ⓜⓐⓔⓜⓞ: You fail to load my data, but you want me join your things are you for real? Are you well upstairs? [2024/02/26, 19:07:02] Ⓜⓐⓔⓜⓞ: What seems to be the problem? [2024/02/26, 19:08:55] Dstv support: It seems the matter was esalated again today so please bare with us as my team works on resolution. [2024/02/26, 19:10:47] Dstv support: I understand how frustrating this must be for you and sincerely apologize for the delay and inconvenience caused, you will however be assisted so please bare with us. [2024/02/26, 19:11:28] Ⓜⓐⓔⓜⓞ: My problem is i dont even get an update of what is happening, i am begining to think that this Dstv Internet is a ****. If this dont get fixed by tomorow i am cancelling this this thing. [2024/02/26, 19:14:27] Dstv support: You will be assisted, please bare with us. [2024/02/26, 19:14:32] Ⓜⓐⓔⓜⓞ: If service paid but nothing is working what is the use of having this? [2024/02/26, 19:15:25] Ⓜⓐⓔⓜⓞ: Are you winning or are you failing i cannot keep on chatting with *********** people. [2024/02/26, 19:15:34] Dstv support: I unfortunately cannot confirm that hence the escalation. [2024/02/26, 19:15:55] Dstv support: Escalations take between 24 to 48 hours to be resolved but it can be sooner than that [2024/02/26, 19:15:56] Ⓜⓐⓔⓜⓞ: So you failed as well like the rest? [2024/02/26, 19:16:26] Ⓜⓐⓔⓜⓞ: Since i call in friday dont tell me about 48 hours [2024/02/26, 19:18:20] Dstv support: It seems the matter was esalated again today so please bare with us as my team works on resolution. [2024/02/26, 19:20:10] Ⓜⓐⓔⓜⓞ: Yea thats because i went to the shop again today, why didnt they continue were they left if instead if doing a new eacalation. You guys are ***********, you are just there to get paid without doing anything.

I am done bye, will go cancel this thing tomorow at the shop. [2024/02/26, 19:23:09] Dstv support: I understand how frustrating this must be for you and sincerely apologize for the delay and inconvenience caused, you will however be assisted so please bare with us. [2024/02/26, 19:25:57] Dstv support: Due to no response, I will have to close the chat.

Thank you for contacting us, have a lovely afternoon and keep well. [2024/02/26, 19:26:26] Ⓜⓐⓔⓜⓞ: Mxm [2024/02/26, 19:31:50] Dstv support: The chat has ended.