SJ
Simangele J
1 reviews | Active since Aug 2020
07 Jun 2022, 21:06
Dstv internet is a ****
My bill for their internet was billed but the monthly data was not topped up. It has only ever been topped up once since I bought it. I must say with them if it's not one thing it's the next and they NEVER give a straight answer. I FULLY regret making this purchase.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
07 Jun 2022, 21:47Hi ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply07 Jun 2022, 21:47
Official
Hi ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
SJ
Simangele J's updateReviewer Update
08 Jun 2022, 19:06Yes I was depleted because you guys didn't top me up on the 1st of June. The data I was using was of the previous month.
My internet is still not working, the top up was done. Now I can't connect to it. So basically you guys fix one thing only to break the next? This service is very distasteful. FIX my internet or cancel my subscription as I can't be subjected to this madness and poor service.
My internet is still not working, the top up was done. Now I can't connect to it. So basically you guys fix one thing only to break the next? This service is very distasteful. FIX my internet or cancel my subscription as I can't be subjected to this madness and poor service.
SJ
Simangele J's update08 Jun 2022, 19:06
Reviewer Update
Yes I was depleted because you guys didn't top me up on the 1st of June. The data I was using was of the previous month.
My internet is still not working, the top up was done. Now I can't connect to it. So basically you guys fix one thing only to break the next? This service is very distasteful. FIX my internet or cancel my subscription as I can't be subjected to this madness and poor service.
My internet is still not working, the top up was done. Now I can't connect to it. So basically you guys fix one thing only to break the next? This service is very distasteful. FIX my internet or cancel my subscription as I can't be subjected to this madness and poor service.
SJ
Simangele J's updateReviewer Update
08 Jun 2022, 19:09Yes it was depleted because you guys didn't top me up on the 1st of June. The data I was using was of the previous month.
My internet is still not working, the top up was done. Now I can't connect to it. So basically you guys fix one thing only to break the next? This service is very distasteful. FIX my internet or cancel my subscription as I can't be subjected to this madness and poor service.
My internet is still not working, the top up was done. Now I can't connect to it. So basically you guys fix one thing only to break the next? This service is very distasteful. FIX my internet or cancel my subscription as I can't be subjected to this madness and poor service.
SJ
Simangele J's update08 Jun 2022, 19:09
Reviewer Update
Yes it was depleted because you guys didn't top me up on the 1st of June. The data I was using was of the previous month.
My internet is still not working, the top up was done. Now I can't connect to it. So basically you guys fix one thing only to break the next? This service is very distasteful. FIX my internet or cancel my subscription as I can't be subjected to this madness and poor service.
My internet is still not working, the top up was done. Now I can't connect to it. So basically you guys fix one thing only to break the next? This service is very distasteful. FIX my internet or cancel my subscription as I can't be subjected to this madness and poor service.