SJ
Simangele J

1 reviews | Active since Aug 2020

29 May 2022, 09:57

Dstv internet is a *******, don't buy it. It doesn't work

I ordered a router from them, it only worked for two weeks. Been calling multichoice for weeks now with no assistance. The consultants will send you from pillar to post with no resolution. I get billed for something that is not working, I have even opted to cancel the debit order from my end because I'm not going to pay for something that is not working.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 May 2022, 12:47
Official
Hi  Simangele Jikazi,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 
SJ
Simangele J's update29 May 2022, 13:09
Reviewer Update
This is all you guys say, even when you call the call center. No assistance, instead you guys put me on hold for over 20 minutes and ALWAYS refuse to provide a call reference.