SB
Seluleko B

1 reviews | Active since Nov 2020

26 Mar 2024, 19:16

Dstv internet is a ****

I made payment for my 2 subscriptions plus a dstv internet connection.Till this day I have not been topped up with Data.I have tried to call and used their chat service.Their response is that the problem is being escalated. I demand that I am refunded the money I paid for data this month.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Mar 2024, 20:14
Official
Hi Seluleko , We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards DStv: Hello Peter Team 
SB
Seluleko B's update02 Apr 2024, 19:07
Reviewer Update
I have once again paid for the service since it's a contract I have an obligation to pay.I then requested that my data be loaded but still they say I have to wait.
SB
Seluleko B's update02 Apr 2024, 19:09
Reviewer Update
Multichoice is such a big company.I really can't believe they have failed to resolve this issue even though their main focus is on digital technology.