LD
Lulama D

1 reviews | Active since Oct 2022

09 Oct 2023, 15:03

Dstv internet is a **** and they exploit people

I have been using dstv internet for months before July. In June I asked them how much would be cancellation fee as I didn't need it any more due to financial crisis. They said 180 now today I check my credit score n it appears that I owe R1046.7 which I don't under bcoz I have not been receiving data. When I enquired they said I must pay 550+320 then they will deduct R180 for cancellation. My question is if I pay the full amount will I get data for all the other months? Which am supposed to pay for? This is exploiting clients. I should be able to continue where I ended if I want to continue. So I paid cancellation n my account is growing without data ???😫😫😫

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Oct 2023, 15:05
Official
Hi Lulama, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards
DStv: Hello Peter Team