CJ
Craig J
1 reviews | Active since Jul 2011
18 Apr 2023, 13:51
DSTv internet is ****!
I recently decided to switch to the DSTv Internet package and take the steaming option for R 999,00. Firstly, getting someone from DSTV Internet to contact me is like asking for no load heading for a year. It is impossible to get anyone to contact me. I have even tried the Whatsapp line, the website and even the call centre - if you can call it a call centre. DSTV is very quick to cut my satellite dish subscription before the streaming option works. I have had NO internet and no DSTV for 2 months now. No one can help me at all. What was supposed to be a "quick and easy" switch has turned out to be a nightmare. The fiber connection is there but nothing works. Nothing WORKS!!! I am starting to wonder why I need a DSTV subscription and have to pay for all the reruns when Netflix, Amazon, and Disney Plus are so cheap. Make one think, doesn't it..
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
18 Apr 2023, 14:14Hi Graig,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply18 Apr 2023, 14:14
Official
Hi Graig,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
CJ
Craig J's updateReviewer Update
21 Apr 2023, 07:29I would like to thank all the DSTv departments for helping me make a final decision. Even the Hello Peter department cannot keep promises. Calling someone back means "calling someone back!"
Please cancel everything, I do not want a DStv premium subscription and internet. I have Netflix, Amazon, and Disney Plus for less than a DSTV subscription.
Please cancel everything, I do not want a DStv premium subscription and internet. I have Netflix, Amazon, and Disney Plus for less than a DSTV subscription.
CJ
Craig J's update21 Apr 2023, 07:29
Reviewer Update
I would like to thank all the DSTv departments for helping me make a final decision. Even the Hello Peter department cannot keep promises. Calling someone back means "calling someone back!"
Please cancel everything, I do not want a DStv premium subscription and internet. I have Netflix, Amazon, and Disney Plus for less than a DSTV subscription.
Please cancel everything, I do not want a DStv premium subscription and internet. I have Netflix, Amazon, and Disney Plus for less than a DSTV subscription.
CJ
Craig J's updateReviewer Update
24 Apr 2023, 15:29Please confirm that this has been canceled, as I have not heard from anyone.
CJ
Craig J's update24 Apr 2023, 15:29
Reviewer Update
Please confirm that this has been canceled, as I have not heard from anyone.