GM
Gift M

1 reviews | Active since Oct 2022

07 Oct 2022, 12:11

DSTV internet has bad service. Not collecting.

I have four months having subscribed to DSTV Internet, they sent a router and I used it for a month. I lost interest in the service because they charged what I can't afford for the internet service.

I canceled the service four months ago, and I sent an email to cancel, I even called their cancelation service but they havent collected the machine and they are still charging me monthly and each month they keep on increasing the charges but I don't use the machine, and this is ***** I am paying for a machine I am not using and they are not collecting. That is all a bad service.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Oct 2022, 12:29
Official
Hi  Gift, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team