KS
Katlego S
1 reviews | Active since Feb 2024
01 Mar 2024, 00:12
DSTV Internet FLTE Standalone data package
I purchased the DSTV Internet FLTE Standalone data package and it was delivered on the 12 Feb. On the 13 Feb I paid certain amount in order to have data for this month but unfortunately so till today it's the 1 March but I have not been able to use the data even after quite a lot of calls I made speaking with different DStv agents/help center all of that was of no use . Since I was told the matter has been escalated till today please...Asseblief help me . DStv internet 3/4G light is always solid green and I once went to the nearest walk-in center and noticed it was not only me experiencing this problem . There were others I found complaining about this very same problem . What bothers me is that money is still gonna be debited even though we are experiencing such problems a DStv internet users
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
01 Mar 2024, 09:07Hi Katlego,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply01 Mar 2024, 09:07
Official
Hi Katlego,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
KS
Katlego S's updateReviewer Update
03 Mar 2024, 00:54I will be awaiting to hear from you .... ASAP please. We're in the new month and already next week money is gonna be debited for a service thaI I have not used up to so far.
KS
Katlego S's update03 Mar 2024, 00:54
Reviewer Update
I will be awaiting to hear from you .... ASAP please. We're in the new month and already next week money is gonna be debited for a service thaI I have not used up to so far.
KS
Katlego S's updateReviewer Update
03 Mar 2024, 00:57Customer number : ***
KS
Katlego S's update03 Mar 2024, 00:57
Reviewer Update
Customer number : ***