KM
Karabo M

1 reviews | Active since Nov 2024

18 Nov 2024, 12:55

DSTV internet flte router

Just got the DSTV Internet FLTE and its absolute nonsense! No internet connection and every time we call they just tell you to restart it. I've restarted 20 times now!!! THIS IS *******! Paid the pro-rata and still nothing. DO NOT BUY, there are other good routers that work and not this TRASH!

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Nov 2024, 13:23
Official
Hi Karabo, 

Thank you for reaching out to us. We have received your query and are currently looking into it. 

Our team will get back to you as soon as possible with the information or assistance you need. 
Should there be any further updates or details required, we will be in touch. 

Thank you for your patience. 

Kind regards, 
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Nov 2024, 09:43
Official
Hi Karabo,

We tried to contact you 3 times under ***, however, your line rang once and went to voicemail on all occasions.

We confirm that your router is active and your data balances are below.

Incl. Daytime Data Balance
25.00GB expires 13-12-2024
20.00GB  expires 13-12-2024
16.61GB  expires 11-02-2025

Incl. Night Data Balance 
25.00GB  expires 13-12-2024 
16.61GB  expires 11-02-2025

We hope you find the above in order.

Kind regards, 
DStv: Hello Peter Team 

Best regards,