KL
Kabelo L

1 reviews | Active since Oct 2023

06 Oct 2023, 00:40

DSTV internet

I paid for my internet WiFi on the 2nd of this month my data hasn't been loaded I spoke to numerous of your agents but still they give me the same lame response my problem has been escalated I have to wait 24hours!! I work from home now I can't get my work done because of your stupid service!! Load my data or refund me my money back because I can't be paying for NONSENSE!!

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Oct 2023, 04:41
Official
Hi Kabelo,
 We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
KL
Kabelo L's update31 Oct 2023, 23:34
Reviewer Update
Hello I'm back again with the same problem I paid today which today was my due date to pay for my internet data but it's not loaded how long should I wait for my data to be loaded??. I can't be having the same problem every time
KL
Kabelo L's update08 Jan 2024, 20:38
Reviewer Update
I'm really disappointed and p***d by your service every month I have to fight with your agents for my data to be loaded your services is a mess it's been a week now I paid for my WiFi data but it's not loaded all I'm getting from your stupid agents is my query is escalated everyday I'm getting the same all answer I want my data to be loaded now I can't be paying for nonsense!!!