DSTV INTERNET

If there was an option to give you guys zero, i would definitely do that. All i wanted was for my internet option to be cancelled because my contract ended on the 22.07.2024 and i was billed put of contract for the internet for the month ending ending 31.08.2024. I spoke to Samuel and got reference ***4-I388 and Samuel advised he was not able to schedule a cancellation for end of August, so he cancelled the internet contract and reversed the charge for the internet. I asked Samuel beforehand if i will still be able to use my left over data from past months because it was carrying over and had not expired yet and he advised that yes i would. Soon after the call, my router went off. I WANT MY LEFTOVER DATA BACK. I don't get why a simple instruction turned into this mess, are we bound by blood this your contracts. Sort this out before end of day!!!!