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MIKE M

1 reviews | Active since Feb 2013

18 Apr 2024, 17:19

Dstv internet department not functional.

For the past three weeks with no internet and I have been calling dstv and each ti I,m told the matter will be escalated since 29th March every time.the matter will be escalated.

The communication that I got from dstv is a reminder of a debit order

The Dstv internet department really I don't think if functional, 3 weeks what ever matter is not resolve.

End of the month debit , the that I will be paying for no service is the money that I should be using to buy data elsewhere so that children can continue with their research.

The dstv is failing us but want money , I doubt that even the internet department know how to resolve it.

If this is not resolved the contract must be terminated .

Unhappy customer

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Apr 2024, 17:22
Official
Hi Mike, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,