LM
Lindo M

1 reviews | Active since Dec 2023

20 Dec 2023, 06:03

Dstv internet

Problem with my dstv internet account I am very disappointed with Dstv's service. I called them more than 20 times about my account sent an email yet it's been over 2 months now nothing is being sorted out or done. Yet the account is up to date. They said they had escalated the issue and someone would get in touch with me. I haven't heard from them since. I even went as far as going to their nearest service centre but till date nothing has been done. This is very disappointing for a company of their stature. They're happy to receive payment yet fail to assist when one encounters problems... .

0
Replies (5)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Dec 2023, 07:56
Official
Hi Lindo, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Dec 2023, 07:56
Official
Hi Lindo, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
LM
Lindo M's update23 Dec 2023, 05:51
Reviewer Update
Multichoice really doesn't care about it's customers. Till date I've received no communivation. Ive been calling and calling. Just yesterday I was put on hold for 35 minutes then they hangup. 🚮
Multichoice will continue losing customers with their bad service even their call centre people are rude🚮
LM
Lindo M's update23 Dec 2023, 05:53
Reviewer Update
One last thing i think yall were too quick to release your dstv internet because it's definitely not doing what it's supposed to do, and you are also not helping either.
LM
Lindo M's update23 Dec 2023, 05:53
Reviewer Update
I want my refund!!!!!!!! And yall can take your router!