Dstv internet

Multi choice does not even deserve a single star!!!! I‘ve been having problems with my router since 29 January 2024 till date. Even after a review on this site I haven’t been assisted and still sitting with a router I’m paying for but can’t use. I’m being told I’ll have to pay a cancellation fee, while they are the ones who are unable to provide a service I’m paying for. None of their agents ever seem to know what to do!!!! Its annoying. I just want them to take back their router and stop the debits and want nothing to do with them!!!!!! If anyone was thinking of getting their internet bundle DONT!!!!