Dstv internet

Im so disappointed at the service I have been receiving from dstv with regards to my internet since the 1st of March I have been pleading and begging them to fix my coverage issue and it is a different story everyday after paying R952. 00 I had to pay more just because I need internet apparently they have been escalating the matter to the internet and it's 4-48 hours turn around time but till today there has been no feedback I have been wasting airtime and money buying data while I paid for internet at home DO NOT GET A DSTV ROUTER!!! One agent told me that to cancel the contract I'll have to pay for the remaining 9months which is unfair as they are the one who failed to deliver