C
Cebo
1 reviews | Active since Aug 2024
04 Jan 2025, 08:30
Dstv internet ****
Every time I have to write an email for my data to be loaded, they said I get data on the 1st day of the month but it the 4th day now and I haven't got them yet, where by the decoder is working that means they have received my payment course by now they should have closed it if they don't see my payment, if I don't email them I don't get my data for the month that I have paid for and if I call them for cancelation they charge me huge amount of money for ****ming me, don't know what to do now, please help.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
04 Jan 2025, 08:53Hi Cebo,
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply04 Jan 2025, 08:53
Official
Hi Cebo,
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
C
Cebo's updateReviewer Update
05 Jan 2025, 09:38You don't care about your customers the only thing you want is our money and give us sheet services another day no data but you good to give me the next payment date and the amount, I want to cancel all the services of dstv and I won't pay any amount of money for the router that I don't want but because your service is sheet and you not doing anything to change 😡😡😡
C
Cebo's update05 Jan 2025, 09:38
Reviewer Update
You don't care about your customers the only thing you want is our money and give us sheet services another day no data but you good to give me the next payment date and the amount, I want to cancel all the services of dstv and I won't pay any amount of money for the router that I don't want but because your service is sheet and you not doing anything to change 😡😡😡