Dstv Internet and pooooooor customer service

Acc number ***

I'm sending this once again and I do it in hope that at least this time you show some care. Uour consultants are rude and unprofessional and we suffer the consequences.

I was told I would receive a call back by the last person who assisted me. Little did I know he was getting rid of me without solving the problem.

My Dstv Internet contract has come to an end and I have been charged normal rates even though the router is set to be stopped today.

My premium package included the internet and apparently this should be the last month, I'm paying what I've paid for the last 2 years except I won't have Internet and it doesn't make sense to me that I'm paying for something that i won't have access to.

If it has stopped fine, but I also don't expect to pay anything towards it.

I didn't even get an sms notifying me that the contract is coming to an end, so that I can weigh my options, but I'm not suprised.

Your service is very poor with *********** consultants that choose to runaway from issues instead of getting to the bottom of it.

We spend a lot of unnecessary money on this company, the least we should get is good customer service.