LL
Lorri-Anne Louis
1 reviews | Active since Sept 2013
22 Oct 2024, 12:40
DSTV internet and Contact centre
I have been in contact with DSTV contact center and DSTV internet since August to date they still cant resolve my query regarding DSTV internet and billing had someone calling from the complaints department and someone calling from Internet and now all dead. If I reverse my debit order dare to switch of my viewing for your incompetence. I will definitely be a frustrated customer in your head office and won't be a nice scene
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
22 Oct 2024, 12:47Hi Lorri-Anne,
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply22 Oct 2024, 12:47
Official
Hi Lorri-Anne,
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
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Lorri-Anne Louis's updateReviewer Update
23 Oct 2024, 19:22After 3 months of battling with no conclusion 2 days encounting no internet yesterday Toni assisted and internet worked today costed me long shouting calls again no internet and I must pay for a service that is not being provided. I asked the agent in the internet department for Toni to call me cause Cleary she didn't know what she was doing and still waiting. This is annoying to have this kind f problems.
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Lorri-Anne Louis's update23 Oct 2024, 19:22
Reviewer Update
After 3 months of battling with no conclusion 2 days encounting no internet yesterday Toni assisted and internet worked today costed me long shouting calls again no internet and I must pay for a service that is not being provided. I asked the agent in the internet department for Toni to call me cause Cleary she didn't know what she was doing and still waiting. This is annoying to have this kind f problems.