Dstv Internet

Your pathetic customer service yearns me to escalate this to all social media channels before heading to the ombudsman.

I know my rights.

I asked Azizipho on the chat when and where did I request for a top up or insurance and why my balance is now over R900 . She ended the chat without proper explanation . How do you train your agents when they lack basic customer service?

I asked who gave authorisation for those things because I don’t remember doing that.

I need clarity on my bill and not to be sent from pillar to post.