DSTV Internet a dismal failure

I ordered a dstv interenet fibre back in February and after not getting any response from them I then visited their centre in Randburg on the 21st of March. The application was completed then and router was delivered a week latter and I was told that an installer will contact me in 21 days and to date no one contacted me.

I have made more than 10 attempts to lodge my complaint. After 3 times I was given an installers contact on the 2nd of May who never came out, he switched off his phone when I was busy pursing him. I called back more than 5 time to report m issue and everytime, I will be told that the matter has been escalated and not one has contacted me to date.

What an inconvenience they have caused for me and my children as they need internet for school projects. DSTV Internet is a **** and biggest failure ever. I have spend money calling the call center where no one even had the courtesy to return my calls