CK
Christopher K
1 reviews | Active since Apr 2011
21 Aug 2023, 16:34
DSTV Internet
- On 17 Aug 2023 I've app**** on DSTV Internet for FLTE 50GB on my DSTV Premium subscription for R919 - I received a whatsapp confirmation "Application successful" - Delivered within 7 days - Over the weekend I just enquired if they could provide a more accurate delivery date - They informed I NEVER rep**** ????
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
21 Aug 2023, 17:20Hi Christopher Kruger,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply21 Aug 2023, 17:20
Official
Hi Christopher Kruger,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
CK
Christopher K's updateReviewer Update
25 Aug 2023, 15:57Hi DSTV,
On Wedsnesday 23 Aug 2023 I've app**** again
The salesperson informed
for the amount of R949
I get:
- dstv prmium
- ZTE 286C router
- sim
- 110gb day data
- 110gb night data
- delivery included
Received the parcel on 25 Aug @ 13:02
Informed dstv I received parcel, how do we proceed to rica and activate etc
dstv informed me to insert the sim
within a few minutes, I received a sms, I should login to my account
The amount payable is NOT correct
NOW, dstv informed I must accept the much, much, much higher amount because dstv did sent the "old" special
The correct amount on a normal month must be R949 + R115 pvr = R1064
If dstv does not allow this deal, I will complain at the ombudsman
and CREDIT bureau of South Africa because of false marketing
I have 100% proof of the whatsapp chat history
DSTV can not back track after credit was accepted, this can't be correct
NOW, I received a new ref ***0
Which they promise to answer via email
Will wait and see if this will ever happen
On Wedsnesday 23 Aug 2023 I've app**** again
The salesperson informed
for the amount of R949
I get:
- dstv prmium
- ZTE 286C router
- sim
- 110gb day data
- 110gb night data
- delivery included
Received the parcel on 25 Aug @ 13:02
Informed dstv I received parcel, how do we proceed to rica and activate etc
dstv informed me to insert the sim
within a few minutes, I received a sms, I should login to my account
The amount payable is NOT correct
NOW, dstv informed I must accept the much, much, much higher amount because dstv did sent the "old" special
The correct amount on a normal month must be R949 + R115 pvr = R1064
If dstv does not allow this deal, I will complain at the ombudsman
and CREDIT bureau of South Africa because of false marketing
I have 100% proof of the whatsapp chat history
DSTV can not back track after credit was accepted, this can't be correct
NOW, I received a new ref ***0
Which they promise to answer via email
Will wait and see if this will ever happen
CK
Christopher K's update25 Aug 2023, 15:57
Reviewer Update
Hi DSTV,
On Wedsnesday 23 Aug 2023 I've app**** again
The salesperson informed
for the amount of R949
I get:
- dstv prmium
- ZTE 286C router
- sim
- 110gb day data
- 110gb night data
- delivery included
Received the parcel on 25 Aug @ 13:02
Informed dstv I received parcel, how do we proceed to rica and activate etc
dstv informed me to insert the sim
within a few minutes, I received a sms, I should login to my account
The amount payable is NOT correct
NOW, dstv informed I must accept the much, much, much higher amount because dstv did sent the "old" special
The correct amount on a normal month must be R949 + R115 pvr = R1064
If dstv does not allow this deal, I will complain at the ombudsman
and CREDIT bureau of South Africa because of false marketing
I have 100% proof of the whatsapp chat history
DSTV can not back track after credit was accepted, this can't be correct
NOW, I received a new ref ***0
Which they promise to answer via email
Will wait and see if this will ever happen
On Wedsnesday 23 Aug 2023 I've app**** again
The salesperson informed
for the amount of R949
I get:
- dstv prmium
- ZTE 286C router
- sim
- 110gb day data
- 110gb night data
- delivery included
Received the parcel on 25 Aug @ 13:02
Informed dstv I received parcel, how do we proceed to rica and activate etc
dstv informed me to insert the sim
within a few minutes, I received a sms, I should login to my account
The amount payable is NOT correct
NOW, dstv informed I must accept the much, much, much higher amount because dstv did sent the "old" special
The correct amount on a normal month must be R949 + R115 pvr = R1064
If dstv does not allow this deal, I will complain at the ombudsman
and CREDIT bureau of South Africa because of false marketing
I have 100% proof of the whatsapp chat history
DSTV can not back track after credit was accepted, this can't be correct
NOW, I received a new ref ***0
Which they promise to answer via email
Will wait and see if this will ever happen