MK
Mondli K
1 reviews | Active since Mar 2014
21 Sept 2022, 09:38
DStv Internet
I wrote a review about not receiving a router I purchased 4 months ago. I was called by an agent named Andile who promised to get back to me by Monday, 19 September latest. It is now 2 days later and nothing.
They refuse to give me information on a refund. They don’t reply to email. They don’t take calls. I don’t know what else to do.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
21 Sept 2022, 09:56Hi Mondli Khumalo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards.
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards.
DStv: Hello Peter Team
DStv (MultiChoice)'s reply21 Sept 2022, 09:56
Official
Hi Mondli Khumalo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards.
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards.
DStv: Hello Peter Team
MK
Mondli K's updateReviewer Update
21 Sept 2022, 10:15I am going to write the National Consumer Commission. I give up with your following up and escalations.
MK
Mondli K's update21 Sept 2022, 10:15
Reviewer Update
I am going to write the National Consumer Commission. I give up with your following up and escalations.