DSTV Internet

Hi I have had an issue with my DSTV Internet for +2 weeks now, I just hung up a call which I held for 20 minutes and yes, the number I called shows up as the insurance dept...Thulisile one of your agents emailed it to me. I have sent countless emails. I have done so many processes as per live chats with no joy. Today again I sent emails and followed up using *reference numbers* #INC-*** and ‪***6‬ with no joy. Agent I was chatting to advised me to restart my phone and I asked if I will not lose our chat off which he rep**** no to. To my surprise, as soon as I was done restarting my phone a message came through stating that the chat is closed cause I have not responded.

There was a reason why my we as a family opted for this pack which we are now denied access to and we are being pushed back and forth when we are seeking assistance. I am highly disappointed with the service and the manner in which I have been attended to by DSTV.

Website doesn't work when I'm told to change my password. Device has data and physically looks operational.

Repetition of movies and now this!!! 😒 😡

What exactly am I paying for???

Please share CEO details if that's whom I need to cantact to get joy out of what *I'M PAYING FOR*

****** customer number : ***0

Julius Ngomane *** ***