SS
Sanele S

1 reviews | Active since Nov 2022

09 Nov 2022, 08:07

DStv Internet

DStv Internet Issa ****🤞🏻. I’ve been trying to get some help via DStv Facebook inboxes, they respond but they’re clueless, they give me different answers. I was promised double data (50GBX2) for 3 months which was a promo, not happening.Data expires in different dates, but DStv will make me use the one which will expire furthest, instead of using the closest. 31 Oct 2022 I laid a complain, which was escalated and it was meant to take 24-48 working hours, today is the 9th November’22. If I inbox them., they’re will be ”Hi Sanele. Thank you for contacting DStv, we are happy to assist you. Are you still struggling to access your DStv Internet? ~PN” so now I must explain myself again.

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Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Nov 2022, 08:38
Official
Hi Sanele, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 
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Sanele S's update09 Nov 2022, 08:51
Reviewer Update
Hope you won’t take longer than you normal do.
SS
Sanele S's update09 Nov 2022, 21:02
Reviewer Update
You can call me tomorrow anytime before 1pm