LK
Lebogang K

1 reviews | Active since Dec 2021

21 Dec 2021, 07:06

Dstv internet

Dstv internet team and the Dstv Call Centre , are so incomplete, been trying to get the DStv Internet connected for two weeks now. It seems no one actually knows how to activate it, they keep saying "we will escalate the matter" its been two weeks now , the same response from everyone, Dstv Twitter, Dstv Facebook and the call centre.

Word of advice, don't buy or get into contract with DStv internet.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Dec 2021, 07:20
Official
Hi Lebogang,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 

Best regards,

LK
Lebogang K's update21 Dec 2021, 17:25
Reviewer Update
I was called this morning by a guy called Ntando Bavubavu (DSVT CALL CENTRE)and he promised to call me back in an hour (This was 11:12am). Its 17:20pm and still no call back or feedback on my issue. This is disappointing service from DSTV, with all the resource and money we spend monthly on them.