CG
Carle G

1 reviews | Active since Jun 2023

30 Jun 2023, 11:12

DSTV Insurance won’t take responsibility

If you have DSTV insurance rather cancel. We went to the Paarl Branch and because of the wrong information given to us we now have to pay the installer. At any job if you don’t do it properly you have to take responsibility. The amount of stress that this has caused my parents is unacceptable.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Jun 2023, 11:22
Official
Hi Carle, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 
CG
Carle G's update03 Jul 2023, 20:31
Reviewer Update
Can someone please contact me. We cannot drive all the way to Paarl to be told we must phone the installer to remove everything that he installed and is working perfectly. Please.
CG
Carle G's update11 Jul 2023, 17:02
Reviewer Update
Still no reply or feedback after more than a week.