DStv insurance **** ( ******* )

The 1 star I gave doesn't even go lower if I had a choice I would give a below zero rating, MultiChoice has disconnected my subscription because of an " insurance waiver " I never signed up for . I was told about the insurance which is R20 nothing else , I was paying my subscription as agreed but then this month I paid normally and my service was disconnected when I queried why was that I was told about this extra money that I was to pay because my insurance has a waiver when I asked who authorised that I got no answer, instead they cancel the waiver but they tell me I have to pay an additional R245 to be reconnected again for a mess they caused , I then asked to be sent a Statement so that I can see exactly what am I billed for I was told they cant as iys not month end yet , imagine such nonsense , as if that was not enough the agent wouldn't tell me how much is this waiver and why it is still continuing even when I tell them I did not agree to it . He said the system automatically disconnected me which is nonsense , so basically I have to pay for their botched system . From where I'm standing it's how they rip people off by adding these insurance then force you to pay for insurance that doesn't even benefit you . No one is fixing this mess their agents all come up with different amounts which makes no sense.