1 reviews | Active since Feb 2011
DSTV Insurance duplications
<p>DSTV keeps charging for me for 3 decoders instead of 2. I have contacted the DSTV insurance department on numerous occasons, they then credit me and come the next month I get charged for 3. This month this has happedned again only after complaing I get a PART credit only. Guess I have to waste more time to get my money back which has been taken off incorrectly ONCE AGAIN!</p> <p> </p> <p>It is IMPOSSIBLE to speak to senior management and the call centre do not help. So do I have to compalin every month to get this resolved? Perhaps I should cancel my DSTV subscrition to resove like the other 288000 people</p> <p> </p>
Dear Kiron
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Team MultiChoice
Dear Kiron
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Team MultiChoice
This waiting for insurance team to call me zzz... Secondly the 3rd decoder insurance has still not been credited to my account.
This waiting for insurance team to call me zzz... Secondly the 3rd decoder insurance has still not been credited to my account.
