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Nokuthula S

1 reviews | Active since Sept 2022

10 Sept 2022, 08:54

DSTV insurance

An insurance was added to my subscription and for the past two months have been trying to cancel it but with no success. Yet my DSTV and Showmax have been cancelled but payments are made. And I been told my subscription will be suspended until I pay for the insurance product I don't want!!!

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Replies (1)
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Nokuthula S's update10 Sept 2022, 22:18
Reviewer Update
DStv: Thank you! We've received your payment and have reconnected your services. Dial *120*68584# to clear any on-screen errors. Enjoy your viewing.
Message received @ 12:04
YET SERVICE STILL NOT CONNECTED AND WHEN I CALLED AT 21:55, STILL THE SAME **** AS BEFORE. CLEARLY I NEED TO CANCEL MY SERVICE AND REQUEST A REFUND SINCE I'M PAYING FOR SERVICES NOT BEING RENDERED!!!