EN
Euprenchia N

1 reviews | Active since Jul 2024

12 Jul 2024, 19:59

Dstv insurance

Dear hellopeter

Please help me I have issue with dstv people or multichannel if I can say

The agent called me regarding my dstv ....whereas they well applying insurance under my name ...the call was totally out of insurance things

So the next month when I pay my account the amount is change and big and still my dstv shows only channel 100 I called the people for thousands times to cancel it but no luck.....I even go to they app but still I have sende emails and still even today my last payment was on 4th even today my dstv is disconnected....I was cash everytime when I pay

It's been 3 months now but those people they still can't help me always when I call the refer my to thousands number and now I am out of my budget....hellopeter please help me

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Jul 2024, 20:10
Official
Hi Euprenchia, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
EN
Euprenchia N's update15 Jul 2024, 16:39
Reviewer Update
Good day hellopeter

Hellopeter Please help me
Dstv agents they app**** 3 policies under my name unaware so...they did canceled those policies few days ago


So now a having a problem they don't want to reverse all my money for the policies that they app**** for me

So now a I just want my money and they my most reconnect my dstv again

They must reconnect my dstv again with that money