MB
Marie B

1 reviews | Active since Oct 2024

09 Oct 2024, 10:12

Dstv Insurance

Try now for a month to get a new decoder from them. Then they said they did send it and the courier could not get hold of us. Never receive a call. Trying to phone them . Hold on for 1 hour and 4min. They said they are going to send ine to R F Technologies in Bloem. Still waiting. Trying to phone hold on for more than an hour. Then there is nothing and you must phone again. Please dont take out insurance from DSTV. The service is pathetic

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Oct 2024, 10:39
Official
Hi Marie, 

Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. 

Should there be any further updates or details required, we will be in touch. 

Thank you for your patience. 

Kind regards, 
DStv: Hello Peter Team