Dstv insurance

I am not happy with dstv if i am not mistaken this coming month it is going to be a full year since I have claim my dstv decoders, last year ive lost the decoders and contacted them an did few follow ups with them. The consultant that i have spoken to some said they couldn't find my documents while some will ask me to resend and after resending they will not respond to show that they have recieved my emails, i have spent hours on a call being transferred to different departments. Since last year i have never skipped any payments including the insurance payment but dstv they dont want to assist me with. If they are failing to give me the decoders why cant they say so.

I wouldn't advise people to take the dstv insurance for there devices because its just a waste of time and money, infect i wouldn't advise anyone to join the multichoice its better if they would just join other services like Netflix and others because of they wont struggle to get what belongs to them.

Dstv insurance is a **** and people who were planning to join the Dstv **** please do your research read complains an other comments. We nolonger have the dstv family we now have the dstv *****s PEOPLE who nolonger cares about us only forcused on making profits.

PLEASE people stay away from the dstv insurance an any other service offered by them