1 reviews | Active since Oct 2012
DSTV installion destroys my roof
I needed to replace my DSTV dish and found Cape DSTV on Gumtree. They installed the new dish and I paid them R1640. However, I later discovered that they had made a large hole in my roof when installing the dish and had tried to hide it. Rain started running throught the foothole and into my ceiling.<br> I informed the owner and sent photos. Percy, who promised to discuss with the installer and getback to me. He did not. After two weeks I followed-up and he promise to come and assess the damage. He again did not. I called him again last week and wrote them an email threatening action and he promised to come out yesterday. He again did not arrive.<br> Can you believe what he told me: \In my line of business it is difficult to keep promises."<br> He is now not taking my calls.<br> Also"
Dear Iain
Previous to the 23rd June 2016, our official page at Hello Peter i.e. the MultiChoice page only extracted queries addressed/named under keywords related to MultiChoice. All other keywords/categories e.g. DStv Installations or DStv service were not included in what we received
We have asked the Hello Peter Team to help us find every single query addressed to us in order to ensure that we receive these in future, irrelevant of the keywords used or category chosen by the customer. We want to be able to connect with all our customers and not miss any concerns raised by you. Your email is part of a batch of queries located and it has reached us extremely late.
We apologise for the inconvenience caused, however according to detail logged on our system, it appears that your query was resolved by one of our alternative DStv Customer Care channels. Please feel free to let us know if this is not the case.
Kind Regards,
MultiChoice - DStv Support @ Hello Peter
Dear Iain
Previous to the 23rd June 2016, our official page at Hello Peter i.e. the MultiChoice page only extracted queries addressed/named under keywords related to MultiChoice. All other keywords/categories e.g. DStv Installations or DStv service were not included in what we received
We have asked the Hello Peter Team to help us find every single query addressed to us in order to ensure that we receive these in future, irrelevant of the keywords used or category chosen by the customer. We want to be able to connect with all our customers and not miss any concerns raised by you. Your email is part of a batch of queries located and it has reached us extremely late.
We apologise for the inconvenience caused, however according to detail logged on our system, it appears that your query was resolved by one of our alternative DStv Customer Care channels. Please feel free to let us know if this is not the case.
Kind Regards,
MultiChoice - DStv Support @ Hello Peter