LN
Lebohang N
1 reviews | Active since Oct 2016
25 Oct 2016, 18:00
Dstv Installers
<p>Service i recieved from these installers very bad, paid for Dstv to be re-installed in May / June 2016, the Dstv was installed after 2/3 weeks later, the connection was forged not properly dobe, the installers used a ducjk tape to join the cable, i complained about this , they promised me they would come remove the **** tape and put the proper connection gadget, till this day its October the 25 2016 , they have not showed they faces to fix the this forgery they did as i had paid for a service, Unfortunaly they dont desrve to be representatives of Dstv cause they do not know how to do they jobs, and i believe this how they servicing everyone that walks in there which is just nonsense, i would not recommend them to any one i know.</p>
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Replies (3)
DStv (MultiChoice)'s replyOfficial
26 Oct 2016, 07:32Dear Lebogang Ngewu
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply26 Oct 2016, 07:32
Official
Dear Lebogang Ngewu
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s replyOfficial
26 Oct 2016, 10:19Good day Lebohang
We could not get hold of you today to discuss your query telephonically.
It is with great regret that we received your complaint regarding poor customer experience and the unfortunate incident which has happened to one of our valued customers.
As we're committed to assisting you, kindly provide us with the name and contact details of the installer. This is to verify if the installer is accredited with MultiChoice DStv.
We would like to hear from you.
Best regards
Dinah
Best regards,
DStv (MultiChoice)'s reply26 Oct 2016, 10:19
Official
Good day Lebohang
We could not get hold of you today to discuss your query telephonically.
It is with great regret that we received your complaint regarding poor customer experience and the unfortunate incident which has happened to one of our valued customers.
As we're committed to assisting you, kindly provide us with the name and contact details of the installer. This is to verify if the installer is accredited with MultiChoice DStv.
We would like to hear from you.
Best regards
Dinah
Best regards,
DStv (MultiChoice)'s replyOfficial
10 Nov 2016, 10:35Good day Ms Ngewu
Thank you for taking our call today.
As discussed, please send us the required information for further assistance.
We are committed to assisting you.
Best regards
Dinah
Best regards,
DStv (MultiChoice)'s reply10 Nov 2016, 10:35
Official
Good day Ms Ngewu
Thank you for taking our call today.
As discussed, please send us the required information for further assistance.
We are committed to assisting you.
Best regards
Dinah
Best regards,